FAQ
Frequently Asked Questions
Are your spiritual products authentic?
+
Absolutely. Every item — god idols, rudraksha, yantras, malas, incense and puja samagri — is genuine, sourced with devotion and energised where applicable. We never sell imitation or low-quality products, only authentic spiritual treasures you can trust.
What is the return process?
+
To initiate a return, contact us within 7 days of delivery via the contact form below. Our team will arrange a reverse pickup. Once the item is received and inspected, refunds are processed within 5–7 business days to your original payment method. For hygiene and spiritual reasons, certain consumable items (such as incense and puja consumables) are non-returnable.
Do you offer Cash on Delivery?
+
Yes, COD is available across most pin codes in India. COD refunds for returns are processed via bank transfer — you'll need to provide your account details when raising a return request.
How do I track my order?
+
Once your order is dispatched, you'll receive a tracking link via email and SMS. You can also log in to your account and visit the Orders section to check real-time status.
How can I book a tarot consultation?
+
Visit our Tarot Consultation page, choose your reading type and package, pick your preferred date, time and mode (video, phone or WhatsApp), and submit the booking form. Our tarot reader will contact you shortly to confirm your session.
How are my spiritual products packaged?
+
Every order is respectfully and securely packed in protective packaging so your sacred items reach you safe and pristine — ready to be placed in your home temple.